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Facebook restriction on photos published

Update - 06/11/15 - We have heard back from Facebook and are making the changes that they requested and doing a audit on the entire database to make sure that all Facebook users are not in violation of Facebook Platform Policy 8.5

Update 03/11/15 - We have draft a details reply to Facebook and send it back outline smqueue case and will update this post once we hear back from Facebook

Update 02/11/15 - We have heard back from Facebook and it appears that the posts or photos published by some of our member include ads. This is considered a violation of Facebook Platform Policy 8.5. We are currently working with Facebook to sort this out and will update this post in the next 24 hours.

Update 01/11/15 - as its Sunday PM in the USA we expect to hear back from Facebook within the next 18 hrs and will update this post when we do

We have just receive a email from Facebook that they have place a restriction on photos published

due to the fact that smqueue was pre-filling text into members post. Any post that do not have images

are not restricted.


A appeal has been lodge and we will update this post once we are advise with the next 24 hours.


We appreciate how frustrating this is and that's why the appeal was lodge within one hour of it happening.


development team

smqueue

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